What Delivery Service Does Amazon Use UK?

Amazon has several delivery services and fulfilment centres within and outside the UK in order to carry out the most effective order fulfilment for its Amazon UK customers. The platform works with a number of carriers to also make sure that customers receive their items as fast as possible, especially when a package is being delivered from outside the country.

This setup means that if a different carrier besides Amazon Logistics is handling the delivery of your Amazon orders or packages, that carrier will oftentimes have more information on the progress of your order than Amazon themselves. This is not a cause for worry at all—you simply have to ensure that the contact and address information you provide in your delivery details are completely accurate. And then always go to the website of that carrier for any tracking information you need.

Below is a list of the delivery services Amazon uses in the UK:

1. Amazon Logistics.

Amazon Logistics is Amazon’s very own last mile shipping & delivery service, which facilitates package deliveries to Amazon’s customers. Amazon logistics offers 2 types of delivery options: Same day and 7-day. The former is only available to Amazon Prime members.

Amazon Logistics also runs a Delivery Service Partner programme in which Amazon empowers hundreds of entrepreneurs to build their own last mile delivery companies from the ground up with support infrastructure, technology, and a suite of exclusive services from Amazon. In other words, members of this programme are enabled to build their own delivery and logistics companies that are powered by Amazon and also handle Amazon package deliveries.

2. CitySprint.

CitySprint is one of the leading same-day courier services in the UK. It is also a third-party logistics provider for Amazon in the UK. The company provides nationwide coverage with 5000+ couriers and 35 local service centres in major UK cities. While CitySprint is a national courier, they operate at a local level. In the Greater London Area, their local centres are spread across 8 locations, including East and Central London, Gatwick, and Heathrow.

3. DHL.

DHL is the number 1 leading logistics company in the world. The company was founded by Adrian Dalsey, Larry Hillblom and Robert Lynn in 1969, and has since revolutionized the world of logistics. Today, DHL has 380,000 employees in over 220 countries and territories, the UK inclusive. And of course, Amazon deliveries are also handled by DHL as well.

4. DPD (UK).

DPD (UK) is a European-based parcel delivery company that also provides domestic delivery services within the UK. They also provide Air Express worldwide shipping. The company has 120,000 delivery experts throughout the world and 70,000 pickup points globally.

5. Evri (Hermes).

Evri Delivery is a parcel delivery and courier service which was formerly known under the name Hermes until March 2022 when the company rebranded. Evri has parcel collection and drop-off services, known as ParcelShops, and ships across the UK and internationally. 

6. Parcelforce Worldwide.

Parcelforce Worldwide is a courier and logistics service in the UK. Parcelforce Worldwide is a trading name of the Royal Mail. In 1986, Royal Mail created a separate parcel delivery service which forms the foundations of the Parcelforce of today. This was followed by major rebranding and upgrades to the company in 1990.

Today, Parcelforce Worldwide operates a hub and spoke collection and delivery system with 54 depots across the UK feeding 3 highly automated tracking and sorting centres (two of which are in the Midlands and one in the North West). The company also delivers to destinations worldwide, using an international partner network.

7. Royal Mail.

Royal Mail PLC is a British multinational postal service and courier company, originally established in 1516 as a government department. The company’s subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters and parcels) and Parcelforce Worldwide (parcels). Surveys reveal Royal Mail to be the preferred delivery service of many UK residents. In 2019, Royal Mail delivered 1.22 billion parcels through its core network!

8. UPS.

United Parcel Services (UPS) is one of the world’s biggest courier and package delivery services. UPS was established in Seattle, Washington in 1907 bearing the name “American Messenger Company.” The company later underwent a name change in 1919 after it extended its tasks outside of Seattle. The company has since developed to become one of the world’s largest package delivery services with more than 454,000 representatives worldwide.

9. Yodel.

Yodel is a delivery service company in the UK and is one of the largest couriers along with Royal Mail. It was originally known as the “Home Delivery Network”, until it acquired the B2B and B2C operations of DHL Express UK and thereafter, rebranded itself as Yodel in May 2010.

Conclusion

In conclusion, Amazon’s delivery services in the UK are crucial to ensuring that its customers receive their orders on time. With a range of carriers, including Amazon Logistics, DHL, UPS, and more, customers can expect efficient and reliable delivery. It is important to provide accurate delivery details and track packages through the carrier’s website for the most up-to-date information on delivery progress.